Shipping Policy

Thank you for shopping with Rhichies Drop Store. We are committed to providing a smooth and reliable shipping experience. Please review our shipping policy below to understand how your order is processed and delivered.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully confirmed. Orders are processed Monday through Friday, excluding weekends and public holidays.

During busy seasons or promotional events, processing times may be slightly longer. If there is a significant delay, we will notify you using the contact information provided with your order.

Shipping Times

Estimated delivery times vary depending on your location and shipping method. In general:

• Domestic Orders: 3–7 business days (where applicable)

• International Orders: 7–20 business days

Please note that these are estimated delivery times and are not guaranteed. Shipping may occasionally be delayed due to customs processing, weather conditions, carrier delays, or other circumstances beyond our control.

Shipping Costs

Shipping charges are calculated at checkout based on your location and the items in your order. From time to time, we may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take up to 48 hours to become active after your order has been dispatched.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. Rhichies Drop Store is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost in transit, please contact our customer support team. We will work with the shipping carrier to investigate the issue and assist you in finding the best possible solution.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged item and packaging so we can review your claim and arrange an appropriate resolution.

Customs & Import Duties

For international orders, customs duties, taxes, or import fees may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in the product or shipping price.

Contact Us

If you have any questions about shipping or your order, please don't hesitate to contact our customer support team. We're always happy to help and will do our best to provide a prompt response.